Wix Chatbot Integration: Step-by-Step Walkthrough
To complete your Wix chatbot integration, sign up for WeblyChat, enter your site URL to train the AI, then paste one code snippet into Wix's Custom Code settings under Body - end. The chatbot goes live in under 5 minutes and works on any Wix plan that supports Custom Code.
Here is every click explained so you can follow along with both your WeblyChat and Wix dashboards open.
1. Sign Up and Set Up Your Wix Chatbot
Go to WeblyChat and create a free account. The first thing you will see is two fields:
- Chatbot Name: This is what the chatbot responds as (e.g. "Webly Assistant" or "Your Business Name Assistant"). Visitors will see this name in the chat.
- Organization Name: The name of your business or organization. This helps the chatbot understand who it works for.
2. Add Your Website URL
This is the most important step. Go to Sources and add your Wix website URL. The AI will crawl your entire site and train on your content: services, pricing, FAQs, about page, and everything else published on your Wix site. This is what makes your Wix AI chatbot actually useful. It answers questions using your real content.
You can also upload files or add custom Q&As if you want the chatbot to know things that are not on your website, but the URL is the starting point.
3. Use the Wix Chatbot Builder to Customize Your Widget
Head to the Builder page to customize how your chatbot looks and behaves. You can match your brand colors and logo, write a welcome message, adjust the widget size and position, and more. The defaults work well out of the box, so you can always come back and fine-tune later.
The Builder page also includes a live preview where you can test your chatbot in real time. Ask it questions about your business to make sure it is answering correctly before you go live.
4. Copy Your Embed Code
Go to Add to Site in the sidebar. You will see a single code snippet. Click the copy button. This is the only code you will ever need.
5. Paste the Code Into Wix
1. In your Wix dashboard, select the site you want to add the chatbot to
2. Click Settings in the sidebar menu (near the bottom)
3. Scroll down to Development and Integrations (or search "Custom Code" in the search bar)
4. Click Custom Code
5. Scroll down to the Body - end section and click Add Code, or click the + Add Custom Code button at the top of the page
6. In the code settings dialog, paste your WeblyChat code snippet where it says "Paste code snippet here"
7. Name it "WeblyChat" so you can easily find it later
8. Under Add Code to Pages, select All pages and set the dropdown to Load code once. If you only want the chatbot on specific pages, select Choose specific pages and pick the pages you want.
9. Under Place Code in, select Body - end
10. Click Apply
6. You Are Live
You do not need to republish your Wix site. Once you press Apply, the chatbot will appear on your site within a few minutes. Visit your website and you should see the widget in the corner.
Any changes you make in your WeblyChat dashboard (colors, welcome message, training data) update instantly without touching Wix again. You only paste the code once.
Ready to get started? Create your free WeblyChat account and have your Wix chatbot live in under 5 minutes. The free plan includes 30 messages per month, enough to see your first real visitor conversations this week.
Why Wix Site Owners Are Adding a Chatbot on Wix
If you built your website on Wix, you probably did it because you wanted something professional without hiring a developer. Adding a chatbot on wix follows the same logic. You should not need to be technical to give your visitors a great experience.
The reality for most Wix site owners is that you are running the business yourself. You are the sales team, the support team, and the marketing team. When a visitor lands on your wix website and your chatbot is not there to greet them at 9 PM, you are probably not sitting at your computer waiting to respond. That visitor leaves, and you never know they were there.
AI chatbot widgets for wix solve this by answering visitor questions automatically using your website content. Someone asks about your pricing, and the chatbot pulls the answer from your pricing page. Someone wants to know your hours, and the chatbot responds instantly. This is not about replacing you. It is about making sure every visitor gets a response, whether you are available or not.
Because WeblyChat uses Wix's built-in Custom Code feature, the wix ai chatbot integration requires no ongoing maintenance. No app updates, no plugin conflicts, no compatibility issues when Wix releases a new editor version. You paste the code once and it works.
For more detailed setup guides and advanced features, visit our documentation.